Puerto Natales Basic Pass

No, it’s non refundable, but you can change the date without charges (only when you made the change 72 hours prior departure)

The pass is valid for 12 months after purchase. Changes allowed  (72 hours prior departure date) and it´s non refundable

There are no age restrictions for the activities in this pass.

After booking and finalizing payment, you will receive a confirmation for your purchase. Then, once you confirm the dates for your trip, we will organize the order of your activities with you and send a voucher that you can use to enjoy the excursions.

Pass is valid for 12 months after purchase, it´s not refundable, but changes are permitted at no extra charge, when made 48 hours prior to excursion or activity date.

We will email you to know the dates for your trip and offer the best way to organize each activity.

Choose according to the number of days you have and how many major experiences you want included. A shorter stay usually favors the Basic option, while travelers with more time can extract more value from Standard or Full versions.

Not necessarily. Scheduling depends on each pass’s rules and activity availability. It is best to send your travel dates as early as possible so the components can be organized efficiently.

Weather-sensitive activities are subject to their own operating conditions. The team will coordinate the best available alternative within the pass rules whenever possible.

Yes. It simplifies planning by combining several core services and can help first-time visitors cover the destination’s main experiences without booking each component separately.

The pass is generally sold as a predefined bundle. If you need a different combination, ask before purchasing; a custom package may be more appropriate.

As early as possible, especially in peak season. The pass may be valid for a broad period, but individual excursions still depend on availability.

No. The pass gives access to the included services under its conditions, but specific departures remain subject to availability and operational rules.

This may be possible but must be coordinated in advance. For simplicity and availability, most couples and families schedule the included activities together.

It depends on the value of the remaining included services. Compare the bundled price with the cost of booking the activities you actually plan to use.

The main advantages are simpler planning, bundled services and potential savings. It is especially convenient for travelers who already know they want to do several of the included activities.